LivePrivate inbox + Google review routing

Get more 5-star reviews. Handle negative feedback privately.

TrustClinix helps clinics collect patient feedback, convert happy patients into Google reviews, and resolve unhappy experiences before they go public — with assignments, tags, notes, and SLA tracking.

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Team inboxTagging + notesSLA / overdueCSV exportAudit logs

Step 1

Send feedback request

Create a link for a patient and send via SMS/WhatsApp/email.

Step 2

Route happy patients to Google

4–5★ responses redirect to your clinic’s Google review URL.

Step 3

Manage negative feedback privately

1–3★ stays in your inbox for follow-up, assignment, and resolution.

Built for real clinic workflows

Respond faster, stay organized, and keep your reputation growing.

Feedback inbox

A dedicated inbox for patient feedback with clear status workflow.

Assignments & accountability

Assign to staff, track ownership, and avoid missed follow-ups.

Tags & notes

Tag feedback by issue type and add internal notes with history.

Snooze & next actions

Snooze items and schedule the next action date so nothing slips.

SLA / overdue indicators

See aging, overdue items, and stay on top of response time.

Audit logs + CSV export

Maintain a timeline of changes and export data when needed.

Ready to start collecting more reviews?

Launch in minutes. Upgrade anytime.

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